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PLEASE HELP BLANK/BLACK SCREEN
Status: fixed
October 2, 2010
12:33 pm
positiveworldtravel
Guest

I have been using dynamic Content gallery for sometime and I recently updated to the latest version. It is now showing a blank screen without any load bar at all. I have tried deactivating and reactivating and also restoring the default settings, along with updating wordpress to the latest version. I have searched through all the FAQ and also read other blogs but I can't find an answer anywhere.

Here is my website http://positiveworldtravel.com

PLEASE HELP as I don't want a blank screen on my site for too long!!!!

Many thanks Anthony & Elise

October 3, 2010
11:51 am
Ade
Admin
Forum Posts: 2493
Member Since:
August 25, 2008
Offline

Hi,

Please give more details – otherwise it's very difficult for me to provide support. What settings do you have? Gallery Method, Javascript framework? etc.

Dynamic Content Gallery: Have you read the Configuration Guide and FAQ?
October 3, 2010
2:13 pm
positiveworldtravel
Guest

Hey Ade,

Thanks for helping! I currently have Gallery Method set to "one category" with 4 posts to show. No default images. The javascript is set to the defailt "mootools"

Hope you can help

Cheers Ant

October 3, 2010
7:02 pm
Ade
Admin
Forum Posts: 2493
Member Since:
August 25, 2008
Offline

Hi,

Looks like a javascript conflict with your theme or other plugins. Change the DCG to jQuery (DCG Settings Page>Javascript Options tab) and see what happens.

Dynamic Content Gallery: Have you read the Configuration Guide and FAQ?
October 4, 2010
3:33 am
positiveworldtravel
Guest

hey,
I have tried that as well and when I do the black box disappears all together?!?!

October 4, 2010
7:16 am
Ade
Admin
Forum Posts: 2493
Member Since:
August 25, 2008
Offline

What happens when you disable all other plugins?

Dynamic Content Gallery: Have you read the Configuration Guide and FAQ?
October 5, 2010
6:32 pm
positiveworldtravel
Guest

hey,
I deactivated all other plugins and the same thing happened. However now there is a loading bar coming up. I then tried jquery again but it disappeared.

October 5, 2010
7:08 pm
Ade
Admin
Forum Posts: 2493
Member Since:
August 25, 2008
Offline

I can still see a load of javascript being loaded by plugins and, perhaps, your theme. Unfortunately, the only way to find which one is causing the conflict is to disable this javascript.

Dynamic Content Gallery: Have you read the Configuration Guide and FAQ?
October 6, 2010
10:30 am
positiveworldtravel
Guest

Can I go back to the older version that was working? I haven't had any trouble until now?!?!

November 13, 2010
6:51 am
positiveworldtravel
Guest
10

PLEASE HELP!! I am still waiting!!!!!CryCryCryCry11

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