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Dynamic Content Gallery Resources

DCG Version 4.0 beta is now available for download and testing. This is a development version and not recommended for live sites. Read more here.

Note that the current stable release of the DCG is version 3.3.5.

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Error #20 when saving options
September 14, 2010
9:35 pm
Ade
Admin
Forum Posts: 2490
Member Since:
August 25, 2008
Offline

If, after upgrading the plugin and saving the settings for the first time, you get taken to a grey screen with an "Error #20" message on it, do the following:

1. Hit your browser's BACK button to go back to the DCG Settings page.

2. Go to the Image Management tab and check either Post Thumbnails or Legacy option for the Carousel thumbnails.

3. Click Save Changes.

All should then work fine.

Dynamic Content Gallery: Have you read the Configuration Guide and FAQ?
September 14, 2010
9:42 pm
Faluzure
Guest

I actually had to uninstall my DCGallery and reinstall it to get it to work. Now I'm trying to reconfigure it but having a bit of some problems. I'll post in another thread.

September 14, 2010
9:46 pm
Ade
Admin
Forum Posts: 2490
Member Since:
August 25, 2008
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Yes, please start a new thread. Thanks.

Dynamic Content Gallery: Have you read the Configuration Guide and FAQ?
September 14, 2010
11:35 pm
Jeff Hester
Guest

I don't have options to set the carousel thumbnails on my Image Management tab. I'm getting Error #20, but don't see any place to set this.

September 15, 2010
12:32 am
Ade
Admin
Forum Posts: 2490
Member Since:
August 25, 2008
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Jeff,

Temporarily switch to using Mootools, then you will find it in the DCG Settings page. Afterwards, you can switch back to jQuery. Hope this makes sense.

Dynamic Content Gallery: Have you read the Configuration Guide and FAQ?
September 15, 2010
1:08 pm
bestofnj.com
Guest

Ade,

When I attempt to switch to using MooTools, I get the same error message. Do I need to roll back the upgrade and reinstall the previous version?

John

September 15, 2010
1:46 pm
Ade
Admin
Forum Posts: 2490
Member Since:
August 25, 2008
Offline

bestofnj.com said:

Ade,

When I attempt to switch to using MooTools, I get the same error message. Do I need to roll back the upgrade and reinstall the previous version?

John

John,

Yes, that's the quickest way. Roll-back to 3.2.3, then change to mootools, save changes, then install 3.3, then set PostThumbnail/Legacy option, then save changes, then switch to jQuery. And then all should be good. :-)

(PS: Sorry about this issue: this was me trying to be clever with something and not getting it quite right… :-/ )

Dynamic Content Gallery: Have you read the Configuration Guide and FAQ?
September 15, 2010
3:15 pm
Luffer
Guest

How do I fix this issue? I have upgraded and get the #20 error. Can't switch to mootools, can't change thumbnails thing because it's not there.

How do I "roll back" and why do my images not display correctly in Chrome? Check my homepage, the first image is okay, subsequent images are off the the right. This upgrade has screwed everything up Cry

September 15, 2010
3:56 pm
bestofnj.com
Guest

Ade,

Actually I was able to do this quite simply. I reset to the default settings, then I was able to reset the javascript to MooTools. I then had to go in and reset my CSS in the DCG settings and tweak the css files in the plugin folder manually.

Luffer when I used the term "rollback" I simply meant to uninstall latest version and reinstall the old version.

John

September 15, 2010
8:20 pm
Ade
Admin
Forum Posts: 2490
Member Since:
August 25, 2008
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10

Thanks for the tip, JOhn. Yes, that's the way to do it.

Dynamic Content Gallery: Have you read the Configuration Guide and FAQ?
September 16, 2010
1:41 am
Ade
Admin
Forum Posts: 2490
Member Since:
August 25, 2008
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Please note: I've just released v3.3.1 which fixes the Settings page problem.

If you haven't already upgraded to 3.3, don't bother, just upgrade directly to 3.3.1.

For those who are interested in the technical side of things, the error was cuased by a combination of two things:

1. The code for the new v3.3 options contained syntax erros which failed-safe (ie didn't throw a PHP error) but resulted in the default values for these options not being saved to the database. The result of this was that attempting to save the Settings page sent invalid (empty) values, for these new options, to the sanitise/data validation callback function – which meant they then failed the validation and throwing the Error 20 message.

2. An unnoticed issue, in fact going back to very early versions of the plugin, meant that users had to Save Settings before they were written to the database. The function hooked to admin_menu now loads the options before loading the Settings page screen – which is how it should have been in the first place. Oops!

Anyway, all should now work fine with 3.3.1.

Thanks to those users who provided useful feedback and technical info which enabled a fix to be released so soon. Much appreciated.

Dynamic Content Gallery: Have you read the Configuration Guide and FAQ?
September 16, 2010
1:42 am
Ade
Admin
Forum Posts: 2490
Member Since:
August 25, 2008
Offline
12

Luffer said:

How do I fix this issue? I have upgraded and get the #20 error. Can't switch to mootools, can't change thumbnails thing because it's not there.

How do I "roll back" and why do my images not display correctly in Chrome? Check my homepage, the first image is okay, subsequent images are off the the right. This upgrade has screwed everything up http://www.studiograsshopper.ch/wp-content/forum-smileys/sf-cry.gif

Hi,

Upgrade to 3.3.1.

As for the image alignment issue, please start a new thread and post your URL so that I can take a look. Thanks.

Dynamic Content Gallery: Have you read the Configuration Guide and FAQ?
September 16, 2010
5:04 pm
Ade
Admin
Forum Posts: 2490
Member Since:
August 25, 2008
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13

I'm closing this topic now.

Please start new topics for any v3.3.1 support questions. Thanks!

Dynamic Content Gallery: Have you read the Configuration Guide and FAQ?
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