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DCG Version 4.0 beta is now available for download and testing. This is a development version and not recommended for live sites. Read more here.

Note that the current stable release of the DCG is version 3.3.5.

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No options and saving
Status: fixed
September 17, 2010
6:21 am
Nbpost
Guest

Hi,

I use the latest version of Wordpress and I've tried both DGC 3.3, the version previous to that and 3.3.1. I don't seem to get the plugin to work properly.

The only thing that will load on my DGC settings page is General, Image management and Gallery Method. I have tried to re-install the plugin via Wordpress, but still the same problem.

Now, I'm not sure the rest of the settings I'm unable to use will help (first-time user of this plugin) but all I can get now when activating the plugin and posting, is a blank rectangular shape.

I currently use the latest version of Firefox.

Cheers,
Nbpost

September 17, 2010
9:11 am
Ade
Admin
Forum Posts: 2493
Member Since:
August 25, 2008
Offline

Hi,

That sounds very strange indeed.

Firstly, temporarily diable your other plugins – then see if the DCG's admin settings page loads properly. There should be a row of tabs: Image Management, Gallery Method, Descriptions, Gallery CSS, Javascript Options, Load Scripts, Tools, Help. See screenshot below.

Screenshot

If that doesn't work, then something must be going wrong with the installation process. How are you uploading it? Manually via FTP, or via the Dashboard > Plugins > Add New?

We need to sort out this admin issue before dealing with the configuration.

Dynamic Content Gallery: Have you read the Configuration Guide and FAQ?
September 18, 2010
2:35 pm
Nbpost
Guest

Hi,

I tried to re-install from WP instead of via FTP and still got the same problem. Also tried to temporarily disable all other plugins – nothing changed.

Took two screenshots of my DGC settings page. The first is at the top of the page and the second is at the bottom of the page. Doesn't look like it should at all? :-S

Screenshot1

Screenshot2

Regards,
Nbpost

September 18, 2010
7:06 pm
Ade
Admin
Forum Posts: 2493
Member Since:
August 25, 2008
Offline

Hi,

Looks like the admin javascript isn't being loaded properly. However, this shouldn't interfere with the working of the admin page. In other words, instead of being in nice tabs, there will just be a long, long, options page. Is this the case? Do the options save correctly?

Dynamic Content Gallery: Have you read the Configuration Guide and FAQ?
September 18, 2010
7:31 pm
Nbpost
Guest

Hi again,

No, the options doesn't save and the page only shows down to "MULTI OPTION settings" (as in the image above).

I've now tried both Safari and Firefox, same result.

Regards,
Nbpost

September 19, 2010
11:27 am
Ade
Admin
Forum Posts: 2493
Member Since:
August 25, 2008
Offline

Hi,

Ok, understood. Are you sure that disabling other plugins doesn't help? If it doesn't, and you have already tried reinstalling the DCG via FTP and via the Dashboard, there must be something else causing the problem – either your theme or your WP install.

So, try this:

1. Switch to TwentyTen theme and see what happens
2. If #1 makes no difference, reinstall WP.

Dynamic Content Gallery: Have you read the Configuration Guide and FAQ?
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